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Thread: Private Match Game Save Corruption

  1. #46
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    Just made this account to comment on this issue. My wife and I play this game (PS4) and this same issue is happening again to us. It happened about a year ago so we stopped hoping it would be fixed over time but it happened again last night and we're at Day 26.

    More Info: We thought it had to do with how long we waited in between sessions as well but after a 3 day break it was fine; then it reset her character after just a 1-2 day break.
    We both use a wired connection to the same router. We play right next to each other. She joins my game server through an invite. We have no other 7days games we're bouncing between, we purely log into this one every time.

    I'm glad the team is working on it because it's quite unplayable since you can't do an advanced horde night at level 1. We love this game and were very excited to play over the Christmas break but sadly we cannot. Is there any other information I can add to help pin point the issue so it can be fixed? Does it have to do without going online/offline/available with our PSN accounts? Is it because we may play another game in between 7Days sessions? I just don't know. But all your help is greatly appreciated and just acknowledging that there is an issue is nice to know.

  2. #47
    Console Community Assistant Ro_7DTD's Avatar
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    Hi Raymond,

    Thanks for the bug report.
    As far as I am aware the team are still working on this issue. I know this may not be of much comfort to players who are still experiencing this issue. When we have information on this issue the community will be the first to know. Thanks fr your understanding.

    Ro

  3. #48
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    ...bump... This issue is almost a year old and there are no reports of progress fixing this big. Can we get an update or should we give up?

  4. #49
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    Any updates? Buddies are wanting to get back into some survival games, would love to be able to play this one. Thanks everyone!

  5. #50
    Console Community Manager Clare's Avatar
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    Chakan13 - please do not bump threads, this and necroposting is against forum rules.

    Jerm - I have not heard any details from the team beyond that they are still investigating and have not forgotten or given up on this issue.

  6. #51
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    Clare- I was legitimately keeping this topic alive. I just wanted to keep it alive as there has been no reports of progress. This issue has broken the game for me/family/friends as a multi-player game. I guess I will just wait until I see an update for the game on the Xbox and then hope that this bug wasn't forgotten.
    Last edited by Chakan13; 02-17-2018 at 03:54 PM. Reason: Grammar

  7. #52
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    Just wanted to bump this topic with hopes of an update, I hope you guys are working on a fix because my wife and I are litterally just waiting for this bug to go away so we can play again. Thanks for all you do

  8. #53
    Console Community Manager Clare's Avatar
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    Hi Raymond,

    Please note as per comment above, Bumping is against forum rules. Please do not bump older threads. Any updates on fixes if there are any on the way will be posted in the news and announcements section. If you wish to share your experiences with the issue as all information can help the team, please create a new thread with that information. There are also more recent threads created on this issue.

    I also updated the information post on this bug with the workaround from Ignoringmywife1 that seems to work for some players - https://7daystodie.com/forums/showth...gged-Inventory (it's in orange at the top of this page) - I will also post any updates on fixes in this thread so so that's the best place to keep an eye out for information.

    Clare

  9. #54
    Console Community Manager Clare's Avatar
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    Chakan13 - I understand your intentions, but I'm afraid those are the forum rules. The team are aware of this issue and are working on it, I also let them know when there are new cases reported and any new information players give me. I can not give an estimate on when this issue will be fixed, but it is not being forgotten, some bugs unfortunately take more time than others to fix. Both myself and the team also understand how frustrating this is for players to lose progress like this and I will keep players updated in the thread linked above with any info the team passes to be about this bug.

  10. #55
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    Clare,

    Me and a couple of friends tried the game again, and the bug still persists. We tried each of us being the host, we didnít customize anything on one of those games and the bug still happened.
    I read the thread in the link you posted, and again realize how difficult these bugs can be... But the fact that itís been happening to people for years is really disappointing. Love the game, love the idea, and Iím sure there are larger issues at play, but yíall gotta get on this or people will he turned off the game for good. I appreciate the work thatís been done, and really really hope that the consoles get a bit of focus and this bug is fixed for good. Thanks Clare, keep up the good work!

  11. #56
    Console Community Manager Clare's Avatar
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    Hi Jerm,

    Thank you for your update and understanding. The console team are separate to PC, so console is their only focus. I will of course pass all feedback back to the console team to help stress how much of an issue this is for players and continue to highlight how disruptive to gameplay this bug is on behalf of the players.

    Clare

  12. #57
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    Hey Clare,

    I know you are doing all you can, but is there a place where people can make a formal complaint, maybe to generate more pressure to get this resolved? Or are these forums and Reddit all that there is?

  13. #58
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    I've tried emailing iron galaxy and ttg games, no reponse. Either they haven't checked them or they don't care. I asked a few questions with no reponse multiple times. It's sad cause I love this game so much, but character progress deletion and the md5 resets are killing it for me.

  14. #59
    Console Community Manager Clare's Avatar
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    As per my role description (which you can check out here - https://7daystodie.com/forums/showth...lare-ification -if you like) I am the point of contact between the community and the Console team for 7DTD.

    I completely understand your wanting to "generate more pressure" as Jerm put it, but I do pass on information to the team via reports, and continue to update those reports with information from the community to highlight severity of the issues, the communities input, and any information updates/observations that players have.

    Because support is run from here, any email that you do get back from IGS or TTG Publishing will quiet possibly redirect you here. I do not have any contact with their support teams so I do not know what the lead time for responses are or how they handle queries directly.

    Facebook and Twitter is run by TFP, I just post there when there's a console update, again, that'll redirect you back here if you get a response, but as far as I know, no one in TFP really mans those channels because they have the forums for communication and issue reporting.

    Reddit is a fan subreddit, while myself and I think at least one member of TFP are in the Mods but it is mainly run by fans, for fans. As with FB and twitter I only post when there's an update. There is a Discord too run by the same group.

    As I said, I understand when you are both coming from and how frustrating the limit of information or feedback from other sources outside of the forums can feel. But I am updating regularly on behalf of the community and do my best to make this as two way a street as I possibly can between the team and everyone on the forums.

    Kind regards,
    Clare

  15. #60
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    Thanks for that information! Again I think you do an awesome job, youíve been posting this thread for awhile now and I think all of realize that itís not your job to fix the game, but to update the community and try to keep things civilized! Which we thank you for, Iím sure itís not easy.
    In the meantime Iíll just be anticipating this bug fix, I trust you guys will get it done seeing as it is such a big deal, I just hope itís sooner rather than later! Haha.
    Thanks again for all your help Clare, you do a great job!

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