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Thread: Xbox one game crash

  1. #16
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    Quote Originally Posted by Clare View Post
    Hi Schultzebomb,

    Thank you for describing what has happened in your game so far. By trickling down effect, I believe the team member meant something that happened earlier in the game which may not have seemed to cause any issues then, but can then start showing evidence of itself in things like the UI before a crash. I don't know how far back these things can start, but the increase of crashes when others started to join you is interesting. I shall pass your new info an video onto the team to see if they have any workaround or troubleshooting suggestions.

    Thanks again,
    Clare
    Thanks Clare, I'll make sure i get back you you if anything else new arises.

    Also I think the terrain reseting crashes seem related to minibikes, because twice in this world the resets have seemed to only target the areas where minibikes are located. Twice the buildings where we stores them have reset to day 1, in 2 different areas. It is like it follows the minibikes.. oh well 4 more minibikes down the drain.
    Last edited by Schultzebomb; 01-17-2017 at 12:40 AM.

  2. #17
    Console Community Manager Clare's Avatar
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    Sorry to hear about your minibikes, I shall note that too as you are not the first person to mention it.
    Clare

  3. #18
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    Quote Originally Posted by Schultzebomb View Post

    Hi, it has been a day or so and I have another observation. For the first time in a while i actually played alone in the world, while doing this i realized that the game crashes less often like once ever 2 1/2 hours, if i have 2 people it crashes about every 1 1/2 hours, if i have 3 it crashes every hour or so, and if i have 4 people it crashes every 30-45 minutes.
    We notice this as well, the more players, the more frequent the crashes. 2 people and the game runs okay, but add a 3rd and/or a 4th and let the crashing begin!

  4. #19
    Console Community Manager Clare's Avatar
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    Thanks Canyon, useful to know this is not an isolated issue. I know the teams are continuing tests on this.

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    I've stopped playing in the world with all the bugs and started playing with my friend in his world.. it is a randomgen adventurer world. It seems that since the recent update to xbox one I have been having terrible luck when connecting to his game. It always says cannot find server, though I can join a random game, or anyone else's game just fine. We both have open nat types and it is just very annoying... we left a buggy world behind to make a new one just to be faced with more bugs. :\

  6. #21
    Console Community Manager Clare's Avatar
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    If it is the case that you switched who is host, it is possible that they are unable to maintain a connection.

    All recommended settings, workarounds etc can be found here: https://7daystodie.com/forums/showth...-Disconnection

  7. #22
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    Hi Clare it has been sometime as the new semester has started. Things are settling down a bit so i have resumed playing. I have created a new multiplayer game and have been playing with one other friend. It is a random gen on survivalist. It does the same crashing problem as my previous world. Where the crafting menu flashes and glitches out then sure thing the game crashes no more than a minute later. Over this time since my last response i have been trying to pin down when it starts and what happens. It seems that when i open a campfire that is what triggers it in the new world. I opened the campfire and the crafting menu there was glitched out, but if i left it and opened the chest next to it, the menu would display fine, i have had 2 crashes that have happened no more than a minute after opening a campfire. Thanks.

  8. #23
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    Quote Originally Posted by Clare View Post
    Sorry to hear about your minibikes, I shall note that too as you are not the first person to mention it.
    Clare
    both my MD5's that occurred on the WnJ map seed happened with out minibike, also the POI completely changes from a forge cabin to a gun safe cabin and when i load it bake up it reverts to the forge cabin both times it spawns me on the roof as well , so im not sure the minibike is a contributing factor though as you said there are more than one reason the MD5 occurs , also the first time i had the MD5 i was using a claim block the second time i opted out because i thought maybe it contributed only to find i was wrong i been wondering if it has to do with the loot respawn and having new containers in the place that loot-able containers once where i did have my loot respawn at 5 days and i found the house early day 1 or and looted the whole place and the MD5 both times occurred roughly 5 days after setting up camp on the forge cabin

  9. #24
    Console Community Manager Clare's Avatar
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    Quote Originally Posted by Schultzebomb View Post
    Hi Clare it has been sometime as the new semester has started. Things are settling down a bit so i have resumed playing. I have created a new multiplayer game and have been playing with one other friend. It is a random gen on survivalist. It does the same crashing problem as my previous world. Where the crafting menu flashes and glitches out then sure thing the game crashes no more than a minute later. Over this time since my last response i have been trying to pin down when it starts and what happens. It seems that when i open a campfire that is what triggers it in the new world. I opened the campfire and the crafting menu there was glitched out, but if i left it and opened the chest next to it, the menu would display fine, i have had 2 crashes that have happened no more than a minute after opening a campfire. Thanks.
    Thanks for that update Schultzbomb, I appreciate the info on what you think could be causing this. I shall pass that onto the team.

  10. #25
    Console Community Manager Clare's Avatar
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    Quote Originally Posted by Jon Dillinger View Post
    both my MD5's that occurred on the WnJ map seed happened with out minibike, also the POI completely changes from a forge cabin to a gun safe cabin and when i load it bake up it reverts to the forge cabin both times it spawns me on the roof as well , so im not sure the minibike is a contributing factor though as you said there are more than one reason the MD5 occurs , also the first time i had the MD5 i was using a claim block the second time i opted out because i thought maybe it contributed only to find i was wrong i been wondering if it has to do with the loot respawn and having new containers in the place that loot-able containers once where i did have my loot respawn at 5 days and i found the house early day 1 or and looted the whole place and the MD5 both times occurred roughly 5 days after setting up camp on the forge cabin
    The team have found the source of the POI switching MD5 and I believe they have a fix in the works for that.
    I do believe they are also looking into loot respawn times and I had mentioned to them that land claim blocks could likely be a factor after one player mentioned they had 5 MD5 errors with a land claim block and had avoided them since by not using them. The tricky thing there is that could be a contributing factor, but not a trigger by itself and a lot of players are using land claim blocks find without an MD5 error.

    Thank you for providing the summary of your issues, all info from the community helps us narrow down things.
    Clare

  11. #26
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    Hi clare it has been a while since I have posted. I have still been playing the game and I was extremely happy with the last update that fixed the minibike issue. However I am still having the same issue with the game constantly crashing every 1 to 2 in game days. I have not found really anything that might cause this.

    The only thing i know for sure is that it crashes more often when there is more people in the game.

    Also it seems that the crashing may also occur more often when you have explored more and more of the map. Other then that I have no more findings.

    Thanks again,
    Daniel

  12. #27
    Console Community Manager Clare's Avatar
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    Quote Originally Posted by Schultzebomb View Post
    Hi clare it has been a while since I have posted. I have still been playing the game and I was extremely happy with the last update that fixed the minibike issue. However I am still having the same issue with the game constantly crashing every 1 to 2 in game days. I have not found really anything that might cause this.

    The only thing i know for sure is that it crashes more often when there is more people in the game.

    Also it seems that the crashing may also occur more often when you have explored more and more of the map. Other then that I have no more findings.

    Thanks again,
    Daniel
    Hi Daniel,

    Thank you for your update! This issue is one the team are still working on as they want to get the game as stable as possible. Others have reported the same issue since, and with similar info that more players means more frequent crashing and also uncovering large areas of the map and modifying large areas also seems to have an effect.

    With patch 10 on the horizon, please let me know if you notice any improvements in your games.
    Thanks again,
    Clare

  13. #28
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    Will do, good to hear. Thanks again Clare.

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