Support 08.14.13

General Support

PLEASE BE AWARE THAT SUPPORT FOR CONSOLE IS BEING RUN FROM THE FORUMS, IF YOU ARE HAVING ISSUES PLEASE REPORT THEM IN THE CONSOLE BUG REPORTS SECTION

We’d like to encourage those missing their key to try the portal to solve your support problems first in our MY7DTD PORTAL! before submitting a ticket. We know, you really REALLY want to play. We get that.

PLEASE ALLOW 48 HOURS AND DOUBLE CHECK YOUR SPAM FOLDER BEFORE SUBMITTING A “WHERE’S MY KEY BRO SUPPORT TICKET!”

IF YOU RECEIVED AN ORDER PENDING EMAIL PAYPAL IS HOLDING THE ORDER UP NOT US AGAIN PLEASE ALLOW 48 HOURS BEFORE SUBMITTING A SUPPORT TICKET!

If you’ve paid, and believe you should have a key, but haven’t received an email with the key, go to our new MY7DTD Page! If your account doesn’t have a key associated with it, and you think it should and you’ve allowed 48 hours and checked your spam folder then submit a ticket with the following information on our SUPPORT TICKET PAGE or through the support tab on the left. If you got an order pending email allow 48 hours before submitting a ticket.

System Requirements

Currently minimum and recommended system requirements are as follows (though subject to change):

Windows Minimum

  • OS: Windows XP (Service Pack 3)
  • Processor: 2.4 Ghz Dual Core Cpu
  • Memory: 4GB RAM
  • Graphics: 512 Dedicated Memory
  • Direct X: Version 10
  • Network: Broadband internet connection
  • Hard Drive: 3 GB available space
  • Sound Card: Direct X compatible

Windows Recommended

  • OS: Windows 7 or Higher
  • Processor: 3.0 Ghz Quad Core CPU or faster
  • Memory: 6 GB RAM
  • Graphics: 2 GB Dedicated Memory
  • Direct X: Version 10
  • Network: Broadband internet connection
  • Hard Drive: 3 GB available space
  • Sound Card: Direct X compatible

Mac Minimum

  • OS: 10.6
  • Processor: 2.4 Ghz Dual Core Cpu
  • Memory: 4GB RAM
  • Graphics: 512 Dedicated Memory
  • Direct X: Version 10
  • Network: Broadband internet connection
  • Hard Drive: 3 GB available space

Mac Recommended

  • OS: 10.9
  • Processor: 3.0 Ghz Quad Core CPU or faster
  • Memory: 6 GB RAM
  • Graphics: 2 GB Dedicated Memory
  • Direct X: Version 10
  • Network: Broadband internet connection
  • Hard Drive: 3 GB available space

Linux/Steam OS Minimum

  • OS: Ubuntu 12.04
  • Processor: 2.4 Ghz Dual Core Cpu
  • Memory: 4GB RAM
  • Graphics: 512 Dedicated Memory
  • Direct X: Version 10
  • Network: Broadband internet connection
  • Hard Drive: 3 GB available space

Linux/Steam OS Recommened

  • OS: Ubuntu 14.04
  • Processor: 3.0 Ghz Quad Core CPU or faster
  • Memory: 6 GB RAM
  • Graphics: 2 GB Dedicated Memory
  • Direct X: Version 10
  • Network: Broadband internet connection
  • Hard Drive: 3 GB available space

Additional Notes

Running the Dedicated Server and Client on the same computer will double ram requirements. Also future releases may require more hard drive space.